Plan and Cancellation Policy

Plans are billed monthly and continue month to month. You can cancel any time with 14 days' notice before your next billing date.

Sessions are scheduled at a regular weekly time. With 24 hours' notice, a session can be rescheduled within the same month, subject to availability. Sessions canceled with less than 24 hours' notice, or missed, are counted.

Unused sessions expire at the end of the month. One properly canceled session may carry into the following month if used within 30 days.

If Joe cancels, the session is always rescheduled or credited.

For planned travel, illness, or injury, a plan can be paused with 14 days' notice, up to two times per year.